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Synchronize Office 365 Phonebook and Calendar with your PBX

Some of the advantages of using Office 365 within the company, besides from the ability to access office tools such as Word, Excel, etc. from either our desktop or mobile, are the use of shared calendars, storage in the cloud, professional email and from an operational point of view, users administration. But what happens when two [...]

By |January 10th, 2019|Comments Off on Synchronize Office 365 Phonebook and Calendar with your PBX

Integrate your CRM with your Phone System (IP-PBX)

Whether you’re a small organization, medium company or a big enterprise, you’re always looking for the best way to manage your customers, contacts, leads and opportunities. Most companies use a CRM system to do so. And a Customer Relationship Management (CRM) Software, integrated with your Phone System (IP PBX) is key. Instead of using your CRM [...]

Video: Introducing our VoIP Softphone for Android

With an integrated VoIP Softphone for Android, Elastix allows you to take your extension wherever you go. For those not familiar with the concept, a VoIP Softphone leverages the power of a Unified Communication Solution allowing you to make calls, collaborate, see presence of colleagues, organize conferences and much more directly from your phone. […]

Elastix telephony engine updated!

The Elastix telephony engine has been updated to the latest version of 3CX, v15.5 Update 4, introducing a bunch of new functionalities. Some of the most popular features included are voicemail to text transcription, queue ringtones and changes on how IPv6 is handled. […]

How to create a digital receptionist

There are dozens of reasons why companies of every size should employ a digital receptionist: to provide an easier way to triage calls, save time presenting customers a menu of options, for example: “For Tech Support press 1. For Sales press 2. For Marketing press 3 or wait on the line to be transferred to an [...]

Using the Valuable Terminal Windows Feature

For those Cloud PBX or Remote PBX deployments the Terminal Window feature could be especially valuable and a lifesaver. Protecting our installations against hackers means we need to close or restrict ports like the one used for SSH, however this can play against us when we need to remotely manage our PBX. […]

How to Configure and Use the Hot Desking Feature

As the younger generations infiltrate our workforces, changing the way we work, workplace culture has evolved, giving rise to new options that fit with the requirements and needs of today’s employees. Hot Desking isn’t a new concept, actually, but the necessity to have more dynamic spaces, lower costs and to bring about mobility has see its [...]

By |February 22nd, 2018|0 Comments

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