bar top left
bar top right
left curve
right curve
Welcome, Guest
Go to bottom
Post Reply
Post New Topic
Page: 1
TOPIC: Callerid lookup and redirection
#13500
Callerid lookup and redirection 4 Years, 5 Months ago Karma: 0
Hello everyone,

Thanks again for that great piece of software(should I say piece of art...). I need help to accomplish the following:

We use what we call VIP clients. These clients are assigned to salesperson. When they call us, we match their phone number to an associate extension, the extension of the salesperson so that instead of talking to the attendant or going trought the IVR, they are sent directly to their associated salesperson. I know that I could put that setup in place by creating inbound routes for every number but that would create to much inbound route. Is there a way to create a database, use CID lookup and match the result to the associate phone number?

Examble
Customer, Phone, Salesperson
M. Jones, 4501111111, 1403

If that customer call, it will be redirected to 1403.

Thanks again for all your help.
Enter code here   
Please note: although no board code and smiley buttons are shown, they are still usable.
benoitl13
Fresh Boarder
Posts: 8
graphgraph
User Offline Click here to see the profile of this user
Reply Quote
 
#24040
Re:Callerid lookup and redirection 4 Years ago Karma: 4
Hello, i'm interested too, you have any advance new ???

Es lo que andaba buscando, alguien conoce algún software que me permita asignar números entrantes a extensiones directas pero sin hacerlo por el freepbx, o sea alguna página web o algo por el estilo¿???
Enter code here   
Please note: although no board code and smiley buttons are shown, they are still usable.
virusbcn
Junior Boarder
Posts: 93
graphgraph
User Offline Click here to see the profile of this user
Reply Quote
 
Go to top
Post Reply
Post New Topic
Page: 1
Moderators: Bob, jgutierrez

elastix

Protected by Spam Fighter