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Callcenter module outgoing calls not working
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TOPIC: Callcenter module outgoing calls not working
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#75740
Callcenter module outgoing calls not working 1 Year, 1 Month ago Karma: 3
Hi i have installed elastix callcenter module but when agent login dialer never make out going calls, i ran #tail -f /opt/elastix/dialer/dialerd.log and i see error message

with the login to the asterisk manager, im running elastix 2.0


i check the pass in the callcenter config , i tested with the password that i setup in the installation and tested with elastix456
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elastix809
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#75766
Re:Callcenter module outgoing calls not working 1 Year, 1 Month ago Karma: 112
Enter code here   
Please note: although no board code and smiley buttons are shown, they are still usable.
jgutierrez
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Gender: Male jgutierr_007@hotmail.com Location: Santiago de Guayaquil - Ecuador Birthday: 08/07
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#75776
Re:Callcenter module outgoing calls not working 1 Year, 1 Month ago Karma: 3
Thanks for the info, but according to this post www.elastix.org/en/component/kunena/19-c...center-a-dialer.html elastix dialer have several issues for work
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elastix809
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#75780
Re:Callcenter module outgoing calls not working 1 Year, 1 Month ago Karma: 112
lol... yes it does have issues, but when it is not configured correctly, take a look at the video on the post, and you will make it work
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jgutierrez
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#75802
Re:Callcenter module outgoing calls not working 1 Year, 1 Month ago Karma: 3
Ok, but where is the video link i dont see any video
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elastix809
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#75808
Re:Callcenter module outgoing calls not working 1 Year, 1 Month ago Karma: 3
this is an screenshot of the error logs elmomento.net/index.php?option=com_conte...w=article&id=532 and in the callcenter config tried with username admin and pass elastix4566 too root and my console pass
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elastix809
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#75811
Re:Callcenter module outgoing calls not working 1 Year, 1 Month ago Karma: 112
The error is stated over there... the issue is manager login.
You have a mistake on the username and password, it is: admin elastix456
Then you should click on the save button.

By the way, the video is over there, you only need to search for it:
www.supportdocs.net/index.php?option=com...;id=51&Itemid=18
Enter code here   
Please note: although no board code and smiley buttons are shown, they are still usable.
jgutierrez
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Gender: Male jgutierr_007@hotmail.com Location: Santiago de Guayaquil - Ecuador Birthday: 08/07
Do you want a fast response service?
Do you want more help?
Try our Official Elastix Paid Support Service(English/Español):
support.palosanto.com/elastixChatServer.php

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#75812
Re:Callcenter module outgoing calls not working 1 Year, 1 Month ago Karma: 3
Sorry, password and username work now, but first i must stop the dialer process then make the change and now i solved the login problem now i need to see the next step for outgoin calls work thanks in advance
Enter code here   
Please note: although no board code and smiley buttons are shown, they are still usable.
elastix809
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#78829
Re:Callcenter module outgoing calls not working 12 Months ago Karma: 2
elastix809 wrote:
Sorry, password and username work now, but first i must stop the dialer process then make the change and now i solved the login problem now i need to see the next step for outgoin calls work thanks in advance

OBVIOUSLY !!!!!!!!!!!!!!

Now some keywords:

Call Center Not Making Calls. Call Center Not Dialing. Call Center agent logs on and gets music on hold but no calls. No calls in the call center. Elastix call center module not making calls.

AND

NOT FREE SUPPORT!!!

I will be so happy If I made a mistake about that!
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scenarist
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This is the power of an engine.
exten => 100,1,Answer()
exten => 100,n,Wait(1)
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#78834
Re:Callcenter module outgoing calls not working 12 Months ago Karma: 0
Ive got a similar problem with setting up Call center in elastix.

I am using Elastix 2.0.0-57

To be precise, everything until logging in as an agent is working fine.

Once logged in, No calls are made the agent console shows 0 active calls.
I have done all the prerequisites like creating a queue, campaign, break etc.

I strongly feel there is some problem with my .csv file.

I have checked a lot of posts but with no avail.

I have attached my file here, please check and reply what changes are required along with any other recommendations you have.

Also let me know if you need any details from my side.

PLEASE help it is really urgent!!! Thanks a lot!
File Attachment:
File Name: queue.rar
File Size: 115
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Sagar Shah
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