This post is to address one problem we have been having with elastix for a while now.

We get clients who do lots of call recording and they are constantly complaining that they cant find the recordings..Here is my solution to that problem...

After reading www.elastix.org/en/component/kunena/3-he...rd-name-problem.html I have come up with the following "dummy proof" procedure for this

1) make a symlink log into the console as root

ln -s /var/spool/asterisk/monitor /var/www/html/rec

2) make a script to do the sorting of the file names

nano /root/sortcalls.sh

#============PASTE THE BELOW CODE INTO THAT FILE===============
#!/bin/bash

TODAY=`date +'%Y-%m-%d'`

mkdir /var/spool/asterisk/monitor/$TODAY
mv /var/spool/asterisk/monitor/$TODAY* /var/spool/asterisk/monitor/$TODAY



#=============END OF THE FILE===================

3) make the file executable

chmod +x /root/sortcalls.sh

4) install the file into the crontab

crontab -e

*/5 * * * * /root/sortcalls.sh

5) log into the elastix admin page and goto "PBX -> PBX CONFIG -> General Settings

set the "Recording Location:" to "/var/spool/asterisk/monitor/"
set the "Run after record:" to ...

** the below is all one line... **

mv ^{MIXMON_DIR}/^{CALLFILENAME}.^{MIXMON_FORMAT} ^{MIXMON_DIR}/`/usr/bin/mysql -u root -peLaStIx.2oo7 -N -B -D asteriskcdrdb -e "SELECT calldate,'From:',src,'To:',dst,'' FROM cdr WHERE uniqueid = ^{UNIQUEID}"|sed -s s'/\s/_/ g'`.^{MIXMON_FORMAT}

** the above is all one line make sure it pastes in that way.... **

6) apply the settings and try recording some calls the calls in serverip/rec should look like

Index of /monitor
[ICO] Name Last modified Size Description
[DIR] Parent Directory -
[DIR] 2010-07-23/ 23-Jul-2010 14:47 -
[DIR] 2010-07-25/ 25-Jul-2010 13:00 -

and the recordings should be sorted into the folder name with the current date

7) if you need more help contact me www.ztelco.com and I would be happy to help...

Welcome here jhansen858:

I think you might find the thread that ends with

www.elastix.org/component/kunena/3-help/...3.html?lang=en#56095

will help you improve the "dummy proof" level of your solution, your cron job will as written, run as root and will thus create the directories with that ownership, perhaps a problem, also the job will break around midnight if there any new calls, your mkdir should really be mkdir -p or you will get an error after 00:10 each time it is called, I suggest that doing everything at the end of the call is a more elegant solution. Getting the date of the monitor file to set the directory something like
RECORDEDON=`date -r $FILENAME +'%Y-%m-%d'`
will allow you to rename all your existing recordings retro-actively if you extract the UNIQUEID from the file name , (perhaps something like sed "s/.*\-\([.0-9]*\)\.[a-zA-Z]*$/\1/" )

You should consider using hardlinks (ln) not mv because if you change the original file's name some common interfaces will not work as expected.

as a suggestion (I cared to deconstruct your post, which wasn't too hard as I recognize most of it, seeing as I wrote it , I added a few "value added" suggestions of my own ) I offer a rough and ready "one size fits all" alternative, be careful almost no error checking:



You can call it either from the general settings page with

/var/lib/asterisk/bin/scriptname.sh ^${CALLFILENAME}.^{MIXMON_FORMAT} ^{MIXMON_DIR}

or from a cron script if that floats your boat, or from bash perhaps to process/reprocess all the existing files, something like:

for i in `ls /var/spool/asterisk/monitor/*.wav` ; do /path/to/script $i /var/spool/asterisk/monitor/;done

A couple of caveats here, it will create the directories with the ownership of the user so do a quick

chown -r asterisk:asterisk /var/spool/asterisk/monitor if run as root from bash

it rightly belongs in /var/lib/asterisk/bin.

regards

dicko

p.s.

I believe that unless you have changed the default http configuration , directory listings in Elastix will be disallowed, for very good reasons, you will need to add a wrapper index.<php|html|whatyouaddedtomakeacceptable> in the sym linked directory you use that will hopefully render the files visible/usable/downloadable, there are examples both here in these fora and out on the tubes that will help you there. Possibly grab a copy of "enCode eXplorer" from:

encode-explorer.siineiolekala.net/

and stick the index.php file (after editing it to suit) in /var/www/html/monitor and/or /var/www/html/monitor/2010 depending on what you care to soft link.

Ahh some nice points to consider..

I would like to point out now that I have your ear... the difficulty in finding recordings is in my opinion the biggest shortcoming of the entire elastix distro... I have had every single client that we have installed it on complain about that one feature...

I think one way to fix this..(that I have tried to figure out how to add but couldn't figure it out yet) woud be to put a link to the recordings of the call next to the call on the CDR reports page(between status and duration would be great)... The end users can always seem to find the call in the cdr report but you try and find that same call under the monitor section they for some reason frequently cant find them.. This is the number 1 tech support call that we get when deploying the elastix distro for anyone...



I do thank you for the great distro I wish I knew more so I could add the link as I'm suggesting my self and not beg you guys to include it in your next update

There is another, and some find better "user portal" called "The Asterisk Recordings Interface" It just does the calls handling (forward email content etc. ) VMX if enabledd for that extension and voicemails and monitor files though.

it might be at

<IP>/recordings

but it might not be installed, see other posts concerning getting it onto your elastix box,or just do a version upgrade of FreePBX and it usually magically appears

Please someone publish here a complete howto on this issue.
Thanks in advance !

It seemes to work fins.
but in this 2 cases it doesn't.
1. when commiting calls between extensions. (thourgh trunk it works well).
2. when call monitor is "on demand"("always" works well).

thank you on advance.

Aca esta..


Gelevera escribió:
la verdad que el que busca encuentra.
aca esta lo que necesitaba

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En Elastix no viene por default.
que raro que a la hora de asignar donde grabar los de asterisk no se les haya ocurrido este problema de la ext3..
Podria agregarse a Elastix y también una opción para borrar las muy antiguas.



azulay7 escribió:
It seemes to work fins.
but in this 2 cases it doesn't.
1. when commiting calls between extensions. (thourgh trunk it works well).
2. when call monitor is "on demand"("always" works well).

las 2 extensiones tienen que tener habilitado

Record Incoming "allways"
Record Outgoing "allways"

o sinó

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hi! I need to save my recordings in sub-folders i try this

Fozzy wrote:


1. Create a script in /var/lib/asterisk/bin/ called archiver

nano /var/lib/asterisk/bin/archiver

2. in the archiver I have the following:


#!/bin/bash
ARCHDIR="`date +%Y`/`date +%m`/`date +%d`/"
mkdir -p /var/spool/asterisk/monitor/$ARCHDIR
mv /var/spool/asterisk/monitor/$1 /var/spool/asterisk/monitor/$ARCHDIR



3. chmod 777 /var/lib/asterisk/bin/archiver

4. chown -R asterisk:asterisk /var/lib/asterisk/bin/archiver

(If you don't then nothing will happen and you will sit scratching your head)



5. Now all we need to do is add the following line to FreePBX, General Settings,
"Run after recording":

/var/lib/asterisk/bin/archiver ^{CALLFILENAME}.^{MIXMON_FORMAT}

And there you go! You should then see your files moved to folders like this for example.

/var/spool/asterisk/monitor/2010/07/20/XXXX-00000.000.wav



and works great, but now i didn´t see my recordings in web interface 'monitoring'..

any clue?

The Original ARI at

<ip>/recordings

is recursive and will work (five levels deep, I believe) , the Elastix one is not and won't (unfortunately it is also still quite broken, as azulay7 has discovered )

If you read the whole underlying thread you will see I suggested

ln /var/spool/asterisk/monitor/$1 /var/spool/asterisk/monitor/$ARCHDIR

They will both work then with duplicates in ARI

how about

mkdir -p /var/spool/asterisk/otherdirectory/$ARCHDIR
ln /var/spool/asterisk/monitor/$1 /var/spool/asterisk/otherdirectory/$ARCHDIR


?

dicko wrote:
The Original ARI at

<ip>/recordings

is recursive and will work (five levels deep, I believe) , the Elastix one is not and won't (unfortunately it is also still quite broken, as azulay7 has discovered



i found this




in /var/www/html/modules/monitoring/configs/default.conf.php

I am interested in this line:



How i can do to tell it to search recursively?