Hi,

i someone can help :

i had an elastix server (1.6) with 2 accounts on same voip provider. worked fine

i prepare a new server and recopy all settings.
now if i enable both accounts, only one works

error i get :

<------------->
[Apr 2 07:02:12] VERBOSE[14532] logger.c: --- (11 headers 0 lines) ---
[Apr 2 07:02:12] VERBOSE[14532] logger.c:
<--- SIP read from x.x.x.x:5060 --->
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 192.168.1.3:5060;branch=z9hG4bK3cf5e0c1;received=196.27.78.77;rport=5060
From: "0123456789" <sip:0123456789@x.x.x.x>;tag=as5596ee90
To: <sip:0123456798@x.x.x.x>;tag=as4305bdb7
Call-ID: 5c2b14695df0052a59204cfb394383aa@x.x.x.x
CSeq: 102 INVITE
User-Agent: Asterisk PBX 1.6.0.6
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Supported: replaces, timer
WWW-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="50690b60"
Content-Length: 0


<------------->
[Apr 2 07:02:12] VERBOSE[14532] logger.c: --- (11 headers 0 lines) ---
[Apr 2 07:02:12] VERBOSE[14532] logger.c:
<--- SIP read from x.x.x.x:5060 --->
SIP/2.0 403 Forbidden
Via: SIP/2.0/UDP 192.168.1.3:5060;branch=z9hG4bK7afe4282;received=196.27.78.77;rport=5060
From: "0123456789" <sip:0123456789@x.x.x.x>;tag=as5596ee90
To: <sip:0123456798@x.x.x.x>;tag=as4305bdb7
Call-ID: 5c2b14695df0052a59204cfb394383aa@x.x.x.x
CSeq: 103 INVITE
User-Agent: Asterisk PBX 1.6.0.6
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Supported: replaces, timer
Content-Length: 0


i'm behind an adsl modem and use g729 codec. the call is using the 1st account
192.168.1.3 is my local ip address
x.x.x.x is the ip address of the provider
0123456789 is my DID
0123456798 is the number i call

passwords are ok because if i'm using a softphone and i configure the account there it works

if i disable one or other, the trunks works fine


PS :

latest elastix :
asterisk 1.4.30, freepbx 2.7
sip show registry :
x.x.x.x:5060 user2 105 Registered Fri, 02 Apr 2010 07:17:29
x.x.x.x:5060 user1 105 Registered Fri, 02 Apr 2010 07:17:30


sip show peers :

user2/user2 x.x.x.x N 5060 OK (1479 ms)
user1/user1 x.x.x.x N 5060 OK (474 ms)

trunk :
username=user1
type=peer
secret=password
host=x.x.x.x
disallow=all
allow=g729
qualify=yes
nat=yes
insecure=very
fromdomain=x.x.x.x
context=from-trunk

register string is set to : user1:password@x.x.x.x/0123456789

sorry repeated answer...

sometimes certain providers use different ports to simultaneous connections so try to use 5060 and 5061 as ports in trunks

not the best solution but with some providers work

Telephony Interface Hardware
Product Roundup
Product Features
PC interfaces: PCI

Had you checked if they both work with g711?

If so maybe this could be a problem with g729 license.

Hope be helpful.