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ELASTIX USER DOCUMENTATION

Unified Communications With Elastix

Author: Edgar Landivar

 

Unified Communications with Elastix is a work intended for users and enthusiasts of this distribution. It serves also as reference material for those who want to enter the world of Voice over IP.

Since its first edition, this book has been training material for Elastix's official certifications and has also served as the starting point in the business career of many integrators who chose Elastix as their primary Unified Communications solution.

In a simple language, the author takes the reader towards the implementation of complex configurations that add value to the final result. Recommended for those who want to increase their telecommunications potential.

Languages available: English and Spanish

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Vol.1 Digital version

Vol.1 Printed version

 

Elastix Without Tears

Author: Ben Shariff

 

Elastix Without Tears is one of the most popular books written about Elastix. It is a step-by-step guide on how to install and configure an Elastix PBX.

Important updates in the new edition:

Added reference to securing Elastix
Added reference to changing IP addresses manually since netconfig has been depreciated
Added reference to Dahdi conf files
Reference to Streaming MOH to be in line with Elastix Connection tutorials
Setting up Callbacks
Reference to the Zap channels relationship with DID using FreePBX
Reference to the ARI error
Reference to Time Groups using FreePBX
Reference to Custom Destinations using FreePBX
Correction of some old errors
Thank you Ben for improving and continuing to keep “Elastix Without Tears” updated to the latests versions of Elastix.


Languages available: English

 

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Elastix in Merengue Style

Author: Alfio Muñoz

 

"Elastix in Merengue Style" reflects the point of view of one of our first ECE Students, now an Elastix Certified Instructor. This book trascend the technical barriers we are used to read, keeping us focused with a familiar and a detailed language. This book also covers basic topics on configuration and parameterization in our Elastix servers, till workarounds and tips filled with the authors experience, making us easy to find useful information.

Languages available: Spanish

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Elastix in Persian - PDF Guide

Author: Haamed Kouhfallah

 

Haamed Kouhfallah is an active member of the Elastix community and one of the first ECEs in Middle East. Haamed and his brother Farhad have been distributing Elastix in that region and they also promoted the distro at the Iran Telecom on November 2010. Haamed initiates a role as author with "Elastix in Persian" opening a greater number of possibilities for the use of Elastix in Persian-speaking countries. This is the Second edition of this work and include new topics and updated information.

Languages available: Persian

 

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Elastix Easy

Author: Haamed Kouhfallah

 

Haamed Kouhfallah is an active member of the Elastix community and one of the first ECEs in Middle East. Haamed and his brother Farhad have been distributing Elastix in that region and they also promoted the distro at the Iran Telecom on November 2010. His first work "Elastix in Persian" provided knowledge about Elastix to a growing community, now with Elastix Easy Haamed take this knowledge beyond.

Languages available: English

 

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Installation Guide

Download Elastix 2.0 Installation Guide - English

Download Elastix 2.0 Installation Guide - Persian

 

Administrator Manual

Download Elastix 3 alpha Administrator Manual in Spanish

 

User Manual

Download Elastix User Manual in English

Download Elastix User Manual in Chinese

Download Elastix User Manual in French

Download Elastix User Manual in Spanish

Download Elastix User Manual in Italian

Download Elastix User Manual in Persian

Download Elastix User Manual in Portuguese

 

CALL CENTER

Implementing Call Center in Elastix

Author: Paul Estrella, Juan Pablo Bustos, Alfio Muñoz

 

Implementando Call Center con ElastixImplementing Call Center in Elastix is a work intended for users and integrators who gave their first steps in Elastix and are looking to provide contact center capability with this powerful tool.

This book is part of the training material for the official certification ECCS or Elastix Call Center Specialist.

Language available: Spanish

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Call Center Manual

Download English version

Download Portuguese version

Download French version

 

DEVELOPMENT ON ELASTIX

Development Manual for Addons

Author: Alberto Santos

 

Development ManualAn addon is a software package certified by PaloSanto Solutions, available in RPM format through an official repository. It may contain one module, but in addition can also contain other software components, written in any language supported by Elastix. This documentation is the first step to start an Addons development.

 

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Language available: English and Spanish

 

 

 

 

 

 

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SECURITY DOCUMENTATION

Security in Voice Over IP (VoIP) Implementations

Author: Juan Oliva, Paul Estrella

 

A paper with a general overview about VoIP Security today and recommended practice. Great for sharing with clients and people new to Unified Communications.

 

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Language available: English

 

 

 

 

 

 

 

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Elastix Network Security Guide

Author: Bob Fryer

 

This is one of the first Works made about security on an Elastix environment. Bob Fryer is an Elastix Certified Engineer and an active member of the Elastix Community. Bob Collaborates in several projects including documentation review and support on mailing lists and forums.

 

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Language available: English

 

 

 

 

 

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Securing Elastix

Author: Samuel Cornu

 

Securing Elastix is a useful manual on how to setup basic to advance configurations to secure Elastix in the best way possible. Samuel Cornu is an Elastix Community Member with experience on telephony implementations and security. This is an independent initiative labeled as recommended reading.

 

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Language available: Spanish

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Security on CentOS servers with Elastix

Author: Rodrigo Martin

 

This work was publish at a first stage on the Elastix Blog, and it has evolved to a new edition after a first review. This is a useful manual to work on basic security on any Elastix Implementation and good practices. Rodrigo Martin is an Elastix Community Member and an Elastix Certified Engineer with experience on telephony implementations and security. This is an independent initiative labeled as recommended reading.

 

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Language available: Spanish

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TRUNKING

Trunking between two Elastix PBX Systems Via Internet

Author: Bob Fryer

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Language available: English

 

 

 

 

 

 

 

 

 

 

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Trunking between two Elastix PBX Systems Via VPN

Author: Bob Fryer

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Language available: English

 

 

 

 

 

 

 

 

 

 

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