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TOPIC: Answer Supervision
#54633
Answer Supervision 1 Year, 7 Months ago Karma: 0
Does anybody here have the answer supervision problem? This is my setup, Originating Provider >>> Elastix >>>> Quintum AS Series.

I created an inbound route with custom destination that will call the a2billing calling card

exten => s,1,Answer
exten => s,2,Wait,2
exten => s,3,Set(CDR(accountcode)=0760068414)
exten => s,4,DeadAGI,a2billing.php
exten => s,5,Wait,2
exten => s,6,Hangup

On the a2billing, we create the account code that will call the trunk that goes to the quintum.

My problem is that, when the Originating provider make a call, the elastix give an answer right away even though the other party is not yet answering the call. Its false answer supervision. can someone help me on this?

Thanks
Enter code here   
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fmpalmos
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#54640
Re: Answer Supervision 1 Year, 7 Months ago Karma: 10
Hi, thats because you are answering the call in the first line:

exten => s,1,Answer
exten => s,2,Wait,2

Try just

exten => s,3,Set(CDR(accountcode)=0760068414)
exten => s,4,DeadAGI,a2billing.php
exten => s,5,Wait,2
exten => s,6,Hangup
Enter code here   
Please note: although no board code and smiley buttons are shown, they are still usable.
Megabyte
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Gender: Male alfiomunoz@hotmail.com Location: Dominican Republic Birthday: 01/25
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Alfio Munoz
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#54688
Re: Answer Supervision 1 Year, 7 Months ago Karma: 0
Enter code here   
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fmpalmos
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Last Edit: 2010/06/24 00:15 By fmpalmos.
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#54689
Re: Answer Supervision 1 Year, 7 Months ago Karma: 0
actually, it works fine but the problem is that, the caller is only hearing a "ringing" even though the called party already answered the call.
Enter code here   
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fmpalmos
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#54789
Re: Answer Supervision 1 Year, 7 Months ago Karma: 0
[callingcard]
;allow phones to access trunks
include => outbound-allroutes
exten => s,1,Playback(tt-weasels,noanswer)
exten => s,2,Wait,2
exten => s,3,Set(CDR(accountcode)=0760068414)
exten => s,4,DeadAGI,a2billing.php
exten => s,5,Wait,2
exten => s,6,Hangup


i tried that config, it resolves the FAS but the problem now is no audio. There's no audio between the calling and the called party.

But if i tried using internal extension and calling thru the quintum, all are working, meaning theres no FAS and with audio.
Enter code here   
Please note: although no board code and smiley buttons are shown, they are still usable.
fmpalmos
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Posts: 5
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