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TOPIC: Record on specific CID
#56664
Record on specific CID 1 Year, 6 Months ago Karma: 0
Is there any way to record on specific CID but not on others? What I would like to do is have it automatically record when I get a Restricted call but not for other calls.
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keylogthis
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#56665
Re:Record on specific CID 1 Year, 6 Months ago Karma: 155
From the hover-over help on the Inbound Route Page

Caller ID Number

Define the Caller ID Number to be matched on incoming calls.

Leave this field blank to match any or no CID info. In addition to standard dial sequences, you can also put Private, Blocked, Unknown, Restricted, Anonymous and Unavailable in order to catch these special cases if the Telco transmits them.

I hope that helps

dicko
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#56672
Re:Record on specific CID 1 Year, 6 Months ago Karma: 0
It doesn't really help...

I already know that I can route specific CIDs but that doesn't tell me how to automatically record calls if the CID is restricted which I was asking about.

I have an extension that I want to auto record the call if the CID says restricted but otherwise I want it to remain in "on demand" recording for all other calls. Is there any way to do this?
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Last Edit: 2010/07/31 10:44 By keylogthis.
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#56673
Re:Record on specific CID 1 Year, 6 Months ago Karma: 155
Given that logic, you could perhaps make a custom context that looks something like
Code:

[custom-restricted]
include => macro-record-enable
include => ext-local
exten => s,1,Macro(record-enable,9999,IN)
exten => s,n,Goto(ext-local,9999,1)


where 9999 is the extension you want to send them to, and send Restricted calls to that context at s,1

dicko
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Last Edit: 2010/07/31 20:38 By dicko.
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#56674
Re:Record on specific CID 1 Year, 6 Months ago Karma: 0
Thanks for the direction.
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