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TOPIC: Unable to read agent
#56628
Unable to read agent 1 Year, 6 Months ago Karma: 0
Unable to read agent
Cannot read agent - Error when connecting to Asterisk Manager
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I have changed the "Asterisk Manager" password, and ever since I have not been able to Add/Edit Agents.

Even if I put the Asterisk Manager API password into the "Configuration" screen. Still not luck.

Is there a log that you can point me to, to determine where this error might be coming from?

Thank you,
dhackd
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dhackd
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#56638
Re:Unable to read agent 1 Year, 6 Months ago Karma: 0
I got the "Dialer Started" and no errors while viewing the "asterisk -r" admin logins in correctly.

I have even removed the "call_center" database, and reloaded the Call Center Module.

Reconfigured Call Center..

And still getting:
Unable to read agent
Cannot read agent - Error when connecting to Asterisk Manager

When trying to access "Call Center - Agents" tab.
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Please note: although no board code and smiley buttons are shown, they are still usable.
dhackd
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#56639
Re:Unable to read agent 1 Year, 6 Months ago Karma: 0
If I create a user manually into the database, it shows up under the "Agent" tab, it FLAGS the user "configure" as "By repair".

Also, the "Extension:" drop-down list is not being populated.

I hope this helps track down this issue.

dhackd
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dhackd
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#56640
Re:Unable to read agent 1 Year, 6 Months ago Karma: 0
please remove dupe.
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dhackd
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Last Edit: 2010/07/30 17:35 By dhackd.
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