Some problem with iPhone call

Discussion in 'General' started by loveman2010, Aug 11, 2017.

  1. loveman2010

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    Dear members
    I have some problem, i need to join one of client have iPhone mobile to Elastix..
    I created account with server and the client installed ZOIPER program in mobile, write all information like ip address with port of elastix and caller ID and username and password for account..
    zoiper was connected but client can call from iPhone by zoiper to all devices like IP PHONE AND more, the problem can't call from ip phone to ios iPhone..?
    what's the problem?
    I used sip protocol
    regards
     
  2. AJP

    AJP
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    Hello @loveman2010

    I wonder if you are using Elastix v5?

    If so, then you must use the 3CX Client for IOS and provisioning the softphone using the welcome e-mail.

    Please advise.

    Best regards!
     
  3. loveman2010

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    Thank you for your reply
    I need to using zoiper program because my system used zoiper, so the 3CX need registration by email. any customer should register by email, if any method when using 3cx without register by email?
     
  4. AJP

    AJP
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    Still don't know if you are running the version 5 of Elastix.

    The welcome e-mail is only used to provision 3cx clients.

    If you plan to use unsupported devices to the system then you much check that it support SIP protocolo however there is no provisioining template for that so you have to do it manually.

    Have a great day
     
  5. loveman2010

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    I used 2.5.0 version of elastix server.
    what you know about (Gs wave), program?
     
  6. AJP

    AJP
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    Hello loveman2010, please note that you are posting the in forum related to version 5. Try to create the post in the correct forum.

    Best regards!
     
  7. loveman2010

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    Thank you..
     
  8. AJP

    AJP
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    No problem, you are welcome!
     

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