Problems with online 2.4/2.5 -> 5 converter

Discussion in 'General' started by Tiago Ferreira Ceridorio, Apr 24, 2018.

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  1. Tiago Ferreira Ceridorio

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    Hello all,

    I have version 2.4 running fine, and wanted to upgrade to v5. I used the on-line coverter tool, and it accepted the tar and emailed me the config.

    the problem lies with my spam filter for email. It blocked the message from the converter tool, and perminantly deleted it. I've since changed the settings so it doesn't destroy emails, but since I'm unable to access the original email, I'm screwed.

    re-uploading the tar to the took says that the system has already been converted, and to check email, so I'm stuck in a circle.

    Any ideas? I even tried doing a restore onto a fresh 2.4 keeping hostnames/ip different than the original, and re-uploading a backup of that config--and still get the same error that it has already been converted. Not sure what its keeping track of to "know" it has already converted it.

    please help

    thanks
     
  2. AJP

    AJP
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    Hi Tiago, I have just sent you a private note, please check.
     
  3. Tiago Ferreira Ceridorio

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    Hi,
    Tks, I will wait.
     
  4. Tiago Ferreira Ceridorio

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  5. AJP

    AJP
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    Hi Tiago, I have already sent you a note, you can try again your backup with the tool.
     
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