Incoming Calls Problem in elastix 4

Discussion in 'General' started by hmd810, Dec 1, 2017.

  1. hmd810

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    hi everybody

    I've got a sip account for a sip provider.
    I've configured sip trunk like below pictures:

    [​IMG]

    [​IMG]

    for outgoing calls, I have no problem and I can call everywhere out my network but for the incoming call:
    when somebody calls my sip account number he hears that subscriber is not available.
    where is the problem and how can I solve it?
     
  2. pbx.elastix_teleweb

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    Buenos dias

    cuando ves el estado de registro de la troncal, como aparece ?¿? comando "sip show registry"
     
  3. hmd810

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    thanks dear pbx.elastix_teleweb. it shows me this:

    Host dnsmgr Username Refresh State Reg.Time
    185.73.1.2:5060 N 7191002539 120 Request Sent
    1 SIP registrations.
     
  4. pbx.elastix_teleweb

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    Buenos dias
    como puede ver...
    Request Sent
    esta el error en Request Sent, debiera decir REGISTRADO........
    ahora, independientemente de ese valor...
    el click asterisk, cuando amrca el DID, llega algo?¿?
     
  5. pbx.elastix_teleweb

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    Buenos dias
    por favor, intenta esta configuracion
    upload_2017-12-2_14-7-1.png
    y genera la ruta de entrada... apuntando a una cola....
     
  6. hmd810

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    i set the configuration as you mentioned but it dosent work.
     
  7. pbx.elastix_teleweb

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    Buenos dias
    como le acabo de ir?, se soluciono?
     
  8. hmd810

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    good morning.
    unfortunately l still have the problem.
     
  9. pupkin_evgeniy

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    Provide a log of the incoming call with the problem.
     
  10. pbx.elastix_teleweb

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    Buenos dias
    no veo ningun adjunto
    El log full, lo analizo con el debug activo?
     

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