Elastix inoperativa despues de falla electrica

Discussion in 'General' started by lexer, Feb 5, 2018.

  1. lexer

    Joined:
    May 27, 2010
    Messages:
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    Hola

    Tengo una Elastix version 2.5, Hubo una falla electrica y elastix quedo inoperativa, las extensiones no se pueden registrar, cuando ejecuto comandos de consola para arrancar asterisk me da error, a continuacion los comandos de consola:

    [root@elastix ~]# amportal stop

    Please wait...


    STOPPING ASTERISK
    Waiting for Asterisk to Stop Gracefully...

    STOPPING FOP SERVER
    [root@elastix ~]#

    STOPPING FOP SERVER
    [root@elastix ~]# amportal start

    Please wait...

    SETTING FILE PERMISSIONS
    chattr: La operación no está soportada mientras se estaban leyendo las banderas en /var/www/html/assets
    chattr: La operación no está soportada mientras se estaban leyendo las banderas en /var/www/html/cxpanel
    Permissions OK
    Removing any dangling symlinks
    Dangling symlinks removed

    STARTING ASTERISK
    mpg123: no process killed

    -----------------------------------------------------
    Asterisk could not start!
    Use 'tail /var/log/asterisk/full' to find out why.
    -----------------------------------------------------
    [root@elastix ~]# amportal a dbug

    Please wait...

    trying to run as user asterisk:

    [FPBXDBUGDISABLE] already set to [0]

    ==> /var/log/asterisk/freepbx_dbug <==

    2018-Feb-05 15:33:54 /var/www/html/admin/libraries/php-asmanager.php:343
    [WARNING]: fsockopen() [<a href='function.fsockopen'>function.fsockopen</a>]: unable to connect to localhost:5038 (Connection refused)

    2018-Feb-05 15:33:54 /var/www/html/admin/libraries/php-asmanager.php:343
    [WARNING]: fsockopen(): unable to connect to localhost:5038 (Connection refused)

    2018-Feb-05 16:01:01 /var/www/html/admin/libraries/php-asmanager.php:343
    [WARNING]: fsockopen(): unable to connect to localhost:5038 (Connection refused)


    ==> /var/log/httpd/error_log <==

    curl: (35) Unknown SSL protocol error in connection to www.elastix.org:443

    curl: (35) Unknown SSL protocol error in connection to www.elastix.org:443

    curl: (35) Unknown SSL protocol error in connection to www.elastix.org:443

    curl: (35) Unknown SSL protocol error in connection to www.elastix.org:443

    curl: (35) Unknown SSL protocol error in connection to www.elastix.org:443


    Aqui se ve que no arranca:

    [root@elastix ~]# asterisk -rrrvvvv
    Unable to connect to remote asterisk (does /var/run/asterisk/asterisk.ctl exist?)
    [root@elastix ~]# asterisk -rrrvvv
    Unable to connect to remote asterisk (does /var/run/asterisk/asterisk.ctl exist?)
    [root@elastix ~]#


    Cuando entro por administracion web aparece el boton rosado pidiendo "Aplicar Configuracion", si le doy click me aparece este mensaje:

    Reload failed because retrieve_conf encountered an error: 1
    exit: 1
    [FATAL] retreive_conf failed to get engine information and cannot configure up a softwitch with out it. Error: ERROR-UNABLE-TO-PARSE
    1 error(s) occurred, you should view the notification log on the dashboard or main screen to check for more details.


    Por favor si alguien me puede ayudar, que puedo hacer? gracias de antemano
     
  2. Ricardo Julio Garcia

    Joined:
    Jan 24, 2018
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    Buenas.

    Te recomiendo revisar los logs y mensajes que te arroja la planta al estar iniciando, valida que servicios estan fallandos al iniciar, tambien verifica (por si las moscas) que el disco duro no supere el 80% de su capacidad.
    En todo caso prueba usando estos comandos a ver si obtienes resultados:

    sudo su
    /etc/init.d/asterisk stop
    /etc/init.d/asterisk start
    asterisk -rvvv

    Saludos.
     

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